Last updated: April 14, 2026
Return Window
You have 30 calendar days from the date you receive your item to request a return.
Return Conditions
To be eligible for a return, your item must be:
Unused and in the same condition that you received it
In its original packaging (tags attached if applicable)
Returned for a valid reason (including change of mind or quality issues)
We accept returns for any reason – including change of mind – as long as the above conditions are met.
Non-returnable items
For hygiene and safety reasons, we do not accept returns on:
Undergarments, socks, or face masks
Gift cards
Final sale / clearance items (clearly marked at time of purchase)
Free Returns & No Restocking Fee
We offer free returns for all eligible items. No restocking fee will be charged.
How to Initiate a Return
1.Contact us at info@firstllite.it.com with your order number and the item(s) you wish to return.
2.We will send you a prepaid return shipping label within 1 business day.
3.Pack the item securely in the original packaging, attach the label, and drop it off at any carrier location indicated on the label.